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Frequently asked questions
Making an application
Problems with the online application system
The application process
The interview process
After the interview
To submit your application online, please register your details via the online recruitment system. Select the position you wish to apply for, select 'Begin' and follow the steps. You can save your application at any stage and return to complete, and submit it, at any point prior to the application closing date. Please upload documents you wish to use before submitting an application. New documents cannot be added after the application has been submitted.
Applications are accepted from all around the world. Please note that all jobs are based on New Zealand time/date, so take care with overseas time changes when submitting your application. If you don’t currently have permission to work in New Zealand, you will need to have the appropriate permission in place before you start work.
Immigration criteria and process will depend on whether the position is deemed a skill shortage area by the New Zealand Immigration Service. See the Immigration New Zealand website.
Address your cover letter: "To whom it may concern", unless the contact person’s name is specifically mentioned within the advertisement.
You will need to include written evidence about your experience, performance, skills, knowledge and qualifications in relation to the key accountabilities and personal specifications that are identified in the job description and advertisement. Massey is looking for evidence that you meet each of these important requirements for the position and this information will need to be clearly evident in your covering letter and curriculum vitae.
If you have saved your application, you will be able to add/update your referee details. No changes can be made online once you have submitted your application.
If you wish to make changes after you have submitted your application, please contact us at firstname.lastname@example.org.
You must note that referees are not contacted without your prior consent.
Can I apply for more than one job at the same time?
Applications can close at a variety of times, so please check the time and date stated on the position page.
Yes you can, just register an account. Registering an account makes it easier for you to find and apply for other jobs with us, and it makes it easier for us to find you.
When you create an account and enter your personal details you can also enter the details of your referees, upload covering letters, resumes, and other types of documents, and automatically use these details when making applications. You can over-write these with new documents if you wish to do so.
You can set up an automatic notification to inform you as new roles become available. From your profile on our career site, please follow these steps:
- Log in to your account
- On the 'My Account' page under 'Job Alerts for Advertised Positions’, click on 'add a new job alert'
- Set your search criteria
- Click Search
- Click on 'save this search'. You will now be emailed with any new roles fitting your search criteria
Once you have registered for job alerts, you can also submit your CV and information to the casual talent pool by logging in to ‘My Account’ and selecting ‘edit your casual and temporary work profile’.
To be considered for casual, short-term temporary, or work at Massey, you can register your details in the casual talent pool.
To register click on the link below and fill out the registration form:
When you have completed the registration form and uploaded your CV, an activation email will be sent to the email address you specified in the registration process. Once you activate your account, you can log in to your casual talent pool profile and update your details.
To ensure your details and CV are as up-to-date as possible, we recommend signing in to your account at least once a month.
If you decide you no longer wish to be considered for casual, short-term temporary, or contact work at Massey you can deactivate your account to stop your details from appearing when managers search the talent pool.
To do this, log on to My Account and click on the “Manage your talent pool privacy settings’ link. Deselect the “I'd like to be included in the casual workforce talent pool” box and click “Update”. This will exclude you from any talent pool searches whilst allowing your account to remain available if you decide to re-join the talent pool at a later date.
Your information is collected for the purpose of assessing your suitability for employment with Massey University. If your application is successful it will be retained on your personal file, otherwise the information provided by you in your application will be destroyed.
Health information is required to assist the university to meet its obligations under the Health and Safety at Work Act and the Injury Prevention Rehabilitation and Compensation Act, and to assess your ability to do the job.
Where is the sign-in button/how do I sign in?
The sign-in box is on the right-hand side of the Current Vacancies page. It is located next to the 'My Profile' button.
The system is telling me that I have already registered or 'unable to process new candidate'
When you receive this message 'this email address is in use, please login', it means that the email address you are using has previously been registered with Massey University and you will need to login. You can either click on 'login' and it will take you to the login place; or, from the 'Current Vacancies' page, select 'Login' and enter your username (email address) and password. You will be able to start your online application.
How do I reset my password?
You can reset your password from the Forgotten Password page.
How can I change my email if I no longer have access to the email address I used to create my profile?
Login at 'Current Vacancies' using your old email address and select 'My Profile' From there, go to 'My Details' to change your email address.
How do I update my personal details?
Login at 'Current Vacancies' and select 'My Profile' From there, go to 'My Details' under this section you can update your personal details.
The online employment site only accepts documents and attachments in the .doc, .docx, and .pdf formats. Files are accepted up to a maximum of 12MB.
If you have further documents to include with your application that cannot be uploaded when you apply for a position. You can email the documents to email@example.com to be uploaded. Please remember to include the reference number and position title in your email.
Login to your portal and select 'My Profile'. This will list the applications your have started, submitted and completed. Select 'Edit Application' next to the position you would like to change your CV for. Select 'Edit'. Go to the resume section of the application, select 'Browse' to find your CV and then select 'save'. This will automatically override your existing CV. The document titme will remain the same. If it does not change, you can email your request to firstname.lastname@example.org. Please include the reference number and title of the position in your email.
Login to your portal and select 'My Profile'. This will list the applications your have started, submitted and completed. Select 'Edit Application' next to the position you would like to change your CV or covering letter for. Select 'Edit'. Go to the section of the application you wish to amend, select 'Browse' to find your document you wish to change it to and then select 'save'. This will automatically override your existing document. The document title will remain the same. If it does not change, you can email your request to email@example.com. Please include the reference number and title of the position in your email.
Referees will not be contacted unless your application is under genuine consideration for the vacancy following the interview process. However, in the case of senior academic positions (e.g. Associate Professor and above) the referee reports for short-listed candidates may be requested prior to the interview process.
You will be contacted via the preferred method of contact (letter or email) indicated by you in your application for employment form.
We only contact shortlisted candidates via telephone. During the initial screening stage, the response can only be sent out via email or letter.
If the position is still currently advertised you can withdraw your application in your portal. Do to this login to your portal and select 'My Applications'. The list of positions you have applied will be here and you can withdraw your application here. However, if the closing date for the position has passed and you wish you withdraw your application. Please email firstname.lastname@example.org, and include the position reference number for the position that you wish to withdraw your application from.
The time can vary between one and four weeks. Massey University aims to complete the recruitment process as quickly as possible, however, there are often large numbers of candidates and departments may take more time in the shortlisting process to ensure they have chosen candidates who will be best suited to the role.
We review all applications after the closing date. If your application has been unsuccessful, you will be notified via email.
When you are contacted to come in for an interview, they will advise if you are required to bring in any documentation with you.
Although the majority of departments use interviews and referee reports as their key selection methods, you may be required to participate in additional assessment techniques such as demonstration lectures, seminars, problem solving exercises and psychometric evaluation if relevant to the position you are applying for. You will be notified if you are required to participate in any additional assessments when notified you are successful in shortlisting.
Massey uses structured formal interviews as part of the selection process. The interview is designed to provide valuable information about your personal qualities and will give you an opportunity to elaborate and/or verify information concerning your skills and abilities.
The interview questions will depend on the role you have applied for. However, the interview will be a planned, well structured discussion, centred on issues of direct relevance to the stated selection criteria. The questions you will be asked are designed to allow you to give examples of what you have done in a situation similar to those you will encounter in the position you are applying for. Although all short-listed candidates will be asked the same core interview questions (to ensure consistency and to enable a direct comparison between candidates) supplementary questions may be asked to clarify issues or to obtain further information.
Whether a selection committee is used, and the size of the selection committee, will vary and depends on the level of the position to be filled. As a guideline a minimum of three committee members is common. The selection committee will meet the University’s obligation as an EEO employer and will include appropriate gender and ethic representation.
You have the opportunity to be supported at the interview by a support/whanau person or group if you choose. If you intend to bring a whanau person or group with you, please let the Massey person arranging the interview know, so arrangements may be made.
You will be responsible for any expenses involved in bringing a support person or whanau group to the interview.
Depending on the position you may also be required to complete pre-employment checks such as the Criminal and Traffic Convictions (Security) Check and/or Credit History Check and/or Health Assessment Check. These requirements will be acknowledged in the personal specification section of the job description when the position is advertised. In some cases all shortlisted applicants will be required to complete these pre-employment checks, however generally only the preferred applicant will be required to complete these.
You will be advised well in advance either through the advertising of the position, in the job description or verbally by the interview convener, if the position you are applying for will be required to be assessed in any of these ways.
If you are selected as the ‘best suited’ person for the position you will be contacted as soon as possible after the selection process is completed, and an offer of employment will be made to you in writing. You will need to accept this in writing and return the letter of offer, and your acceptance, to Massey.
Due to the significant number of applications that Massey University receives, we are unable to provide individualised feedback to applicants who did not reach the shortlisting stage.
In most cases, not being shortlisted means that due to the number of applications received, managers were able to very closely match the requirements. Sometimes applicants with relevant experience are not able to be considered for interview.
To remove Job Alert notifications please log in to your account. Go to the 'My Account' page and click on the red X next to your saved search. This will remove any future notifications from being emailed to you.
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Last updated on Wednesday 01 July 2020