Customer Login for ABI services

  • Login to place your sample requests and enquiries or retrieve ABI sequencing and genotyping data if you are an existing customer.
  • Register to use the ABI sequencing and genotyping services if you are a new user.

MGS Christmas 2020 close down period:
Due to Massey University will close from 11th December 2020 to 11th January 2021, Massey Genome Service will close from 10th December 2020 and re-open on 12th January 2021.
The last day for MGS to receive any samples will be 9th December 2020 at 10 am. 
The service will start receiving samples from the 12th of January 2021.
If you are using overnight courier service, please send the samples on the 8th December 2020. If you are shipping samples out on 8th December, please check with your courier service to make sure the parcel arrives on 9th December. If the samples arrives after 9th December, we will keep the samples in the freezer and process them after 12th of January 2021.

    Please download the PDF file below, which provides a step by step guide to customers, when submitting online requests for the ABI sequencing and genotyping services.

    MGS ABI service online submission & download Bulletin - February 2019.pdf (419 KB)


    1. The Massey Genome Service requires all customers to provide a correct order number or account number on each online request submission sent to the service. If an order number for external customers or an account number for internal customers is not provided when the samples for that request arrive at our facility, we will not process the work until it has been provided.

    2. The Massey Genome Service requires the purchase order to be generated by the institute that registered in the account. If the PO is generated by a different institute, please email Xiaoxiao Lin.

    3. To avoid being charged for work that is not completed by Massey Genome Service, please cancel/delete the requests that is no longer required as soon as possible.


    For All Customer services enquiries please contact XiaoXiao Lin

    For ABI lab inquiries please contact Lorraine or Xiaoxiao

    Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey