Login Help

Current and Professional & Continuing Education (PaCE) students

• Log in to Library resources with your Massey University student ID number and your Massey network password. If your ID number has fewer than 8 digits, make it up to 8 digits by adding zeros in front of the number.
• If you have forgotten your ID number or your network password, please contact Massey National Contact Centre and ask to have your password reset or ask for your ID number.
• If you need further assistance, please read the advice under the Troubleshooting tab.
• If you are (or another person is) already logged in to your computer with a different Massey account or a non-Massey Microsoft account, you may encounter problems logging in to Massey University and the Library. In this case, use Firefox or an "incognito" browser window to access Massey and Library content.

Please note: your Network password --for Library services, Stream, and Office 365-- may be different from your Student Portal password. 

• Log in with your staff username and password. 
• If you are unsure of your username or have forgotten your password, contact Information Technology Services.
• If you are (or another person is) already logged in to your computer with a different Massey account or a non-Massey Microsoft account, you may encounter problems logging in to Massey University and the Library. In this case, use Firefox or an "incognito" browser window to access Massey and Library content.

To access MyLibrary and the Library's electronic resources, you must be:

• a graduate of Massey University AND
• an alumni member with Massey University Library
  Learn how to become a member

How to access all Library alumni resources:

• Go to the Library for Alumni page. Bookmark this as your Massey home page.
• Use the search box to search for print books, full-text articles, and other databases accessible to alumni.
• If requested, use your username and password to log in.

Your username and password: 

• Your username is libxxxxxxxx, where x are your initials and surname up to 12 characters total, e.g. libjebloggs.
• Your initial new password is the barcode number found on your Library card. When you first log in, you will be asked to change your password to one that conforms with University standards. Password requirements
• If you forget or lose your password, contact us and we will reset it for you.

Not a member?

If you are not an alumni member, find out how to join.

Registered Members username and password: 

• Your username is libxxxxxxxx, where x are your initials and surname up to 12 characters total, e.g. libjebloggs.
• Your initial new password is the barcode number found on your Library card. When you first log in, you will be asked to change your password to one that conforms with University standards. Password requirements
• If you forget or lose your password, contact us and we will reset it for you. 
• Some Registered Members do not have access to all Library resources. For example, you may be able to check out print books but not access our subscribed electronic resources. If you are not allowed access, you will encounter a page stating this. Everyone may access a partial collection of the Library's subscribed electronic resources by:
• visiting one of our campus libraries and using your own device to connect to the MUGuests wifi network. Information on how to connect can be found in this brochure:   Walk-in Resources (222 KB);
• using our Library Services to Visitors and the Community page; or,
• searching Discover as a guest.

Not a member?

If you are not a registered member with the Library, visit Member Categories for further information. 

If you are unable to log in successfully, try the following:

• Make sure your browser is up to date, and clear your browser history.
• If you are using Internet Explorer, Edge, Safari, or Chrome, try Firefox.
• If you are (or another person is) already logged in to your computer with a different Massey account or a non-Massey Microsoft account, you may encounter problems logging in to Massey University and the Library. In this case, use Firefox or an "incognito" browser window to access Massey and Library content.

If you need further assistance, contact us.