Current Library Request and Delivery Services

Requesting Books and Print Material

Currently, all staff and students residing in New Zealand can request books and print material for in-person campus pick-up or for courier delivery.


Currently, we are waiving all fines.

Distance Library Service Book Courier Service

Currently, the Library is extending the Distance Library Service book courier service to all staff and students residing in New Zealand.

This means that you can request:

  • print books that are borrowable to be couriered to your postal address OR
  • print articles and other print material to be scanned and emailed to you

Please note that this service does not apply to books in the Recreational Reading collection at the Manawatū Library.

Before you do anything, check that we have your postal address:

Where will we send the books?


  • We will send books to the postal address that Massey has for you. You can log in to MyLibrary to check the address we will use.
  • If your address has changed, use the Update Student Contact Details link in MyLibrary to update your address.
  • An Address Redirection with NZPost does not apply to CourierPost parcels.


  • We will not have your postal address for book delivery, so please fill out the following form to give us your address.
  • You only need to fill the form out the first time that you make a request.
  • An Address Redirection with NZPost does not apply to CourierPost parcels.

Fill out the Staff Postal Address Form

More Details About the Extended Distance Library Courier Service

  • Books: We will deliver books to your postal address. We pay the return postage (within New Zealand) for the books we send out.
    • Submit your request using the Request button in Discover - choose Courier Delivery (NZ only) from the Pickup Location drop-down menu in the Request Verification screen.
      Note: Students are expected to purchase compulsory textbooks. The Library purchases limited copies of compulsory textbooks and cannot guarantee that a copy will be available to borrow.
  • Articles: We will send you electronic copies of articles held in print only.
    Submit your request for these using the Distance Journal Article Request form
  • Copying: We will send you electronic copies of chapters of books that are not available for loan. Note: The Library must comply with The Copyright Act (1994) which restricts the amount that can be copied to a "reasonable proportion".
    Submit your request for these using the Distance Part-of-Book Request form

Returning Books: Handy Hints

  • Keep track of what books you have out and when they are due back to avoid overdue fines and penalties.
  • The due date is when the item must be back at the Library, not when it should be posted.
    NOTE: You would normally allow 3-4 working days for return postage; we recommend that you allow slightly longer as courier services can experience delays.
  • Log in to your MyLibrary account to check due dates and renew books.
    Log in to MyLibrary
  • We send your requests out via CourierPost. Delivery is overnight to most cities, sometimes longer if you live in a Rural Delivery (RD) area. You will need to ensure the courier driver has access to a safe place to leave your books. NOTE: Courier services may take slightly longer than normal.
  • If you are having difficulty or issues with delivery/return of materials at any time, please contact us as soon as possible.
  • Returning books:
    • Recycle the CourierPost bag by turning it inside out (so it is "grey" on the outside) as this will save you time and money.
    • If you choose to use your own packaging, make sure the packaging is robust, and do not use staples to secure your parcel.
    • Use the Freepost label supplied or you can print more using this template:
      Freepost Labels for returning books.pdf (28 KB)
    • Attach the label securely, take the parcel to a Post Shop and it will come back to us at no cost to you.
    • Alternatively, you can return your books in person to any Massey University campus library by their due date.
    • Please do not include any correspondence or payments with the books, as these are processed by another section in the Library.

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