Each campus has an International Student Support (ISS) team to help and support you while you are studying with us. You will meet us during Orientation, and through out the year you will have the opportunity to enjoy info sessions, workshops, social events and trips. We encourage you to use as many of student life services during your study journey as well as contacts within University. We also have extensive contacts with local agencies and community organisations.
To help you become well-orientated and settled into your study and life in New Zealand, please download and read Massey University's
ISS Handbook July 2020 Semester Two (1,779 KB)
carefully. As part of your international student enrolment process, please provide your passport, student visa, and completed
Personal Details and Student Agreement Form (68 KB)
to the Campus Information Services team at your campus.
Contact Te Paepoto (National Contact Centre) or make your own booking on MyHub
Massey University has agreed to observe and be bound by the New Zealand Government Ministry of Education - Education (Pastoral Care for International Students) Code of Practice. This code makes sure international students are well informed, safe, and properly cared for throughout their studies in New Zealand. You can download a printable version of the Code of Practice, including amendments from 2019, on the NZQA website.
The Code requires all institutions to have fair and equitable internal grievances procedures for students and you need to go through these internal processes before you can take the complaint any further. Find out more about Massey University's Grievance Procedures.
Find out how you can prepare for study at Massey. Our pre-arrival checklist will help you make sure you have everything in place before your leave your country.
Find out how to get to campus from the airport and information about NZ Customs and immigration procedures for your arrival into New Zealand.
Find out if you can work in New Zealand while you study and what a graduate work visa is.
All international students must have a valid visa while in New Zealand. Find out how to renew your student visa and the variation of condition application process.
Find out how to apply to graduate from Massey University and to apply for your academic records and Certificate of Attainment.
Our staff are here to help you at any stage of the process. Find out the contact details for campus office and staff.