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Support for students who have been alleged to have engaged in harmful behaviours

There are options for seeking advice both on and off campus if you have been alleged to have engaged in harmful behaviours.

The Student Care team can provide you confidential information and advice about the support available within and external to the University. They can help you understand what is involved in a formal misconduct process, what your rights are, and work with you to identify your needs and ensure you are receiving appropriate support.

There are a number of other support options available for you—both on and off campus.

Students’ Association Student Advocate

Students’ association Student Advocates are independent from the University and can help you understand your options, rights and responsibilities, and help raise an issue or make a complaint.

Find out more about the student advocacy service.

Student Health and Counselling

Students can access general practice medical services and confidential counselling support on campus.

Find more information about the student health and counselling service.

Hall of Residence

If you are living in one of the University’s residential halls and want to talk to someone you can contact the hall's Duty Manager or a Residential Assistant.

Find out how to contact your Hall's Duty Manager.

Need to Talk

This is free call or text anytime, 24 hours a day. You can talk or text a trained counsellor for free. Text or call on 1737.

Safe To Talk

This is a 24/7 phone and web service connecting you to a trained specialist at any time for information about medical, emotional and behavioural issues related to harmful experiences. They provide:

  • contact with a trained specialist at any time, day or night seven days a week
  • answers to questions about sexual harm
  • referral to specialists in your area
  • information for family and friends wanting to help someone

They can speak to you in over 40 different languages—ask about the language line when you call. You can call them on 0800 044 334 or visit

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey